Love their replacement policy. The ones I selected to be replaced unfortunately did not qualify but the prices are not bad either. I emailed about a piece they did not have listed and received a prompt reply.
“Bear” with me here, because I just have to share what has just happened. I have a 30-years-old son, and “Lullaby and Goodnight” was one of the first things I bought for him when he was a baby (yes, this very book). We spent so much time with together with it, even after he moved up to his “big boy bed”! When he was 7, and we were packing up for a move from Missouri to California, I was putting baby things that I had kept into a trunk, and noticed that the little bear was missing from the “Goodnight” book, but into the trunk it went anyway. My son is 30 now, and he and his wife have a son just turned 9 months - the perfect age for this book - but the little bear had never been found. For the last few days I had been thinking maybe I could make a little bear, or find one on Etsy (I didn’t). Then today I happened to think, if the book by some chance was still being made and I could find a picture of it, and the little bear, I could use that to make one like it. Well, there was the book, on Amazon! And in the description I saw. . . “Replacement pieces are easy” (more exclamation points). And they were. I’ve just ordered the little bear (and the pajamas that I hadn’t even remembered were also lost) for $4.95!
Well, if you’ve hung in there until now, and are still on the fence about buying this book, please know that the book, and the company, have my strongest endorsement.
I love love love these products. I’m a seamstress and costumer. The quality is excellent and the value is superior. I’ve only just replaced pieces which my youngest children have lost over the years of playing with the books. This I’ve done so that my eldest children’s children can now enjoy the books. Thanks!
Thank you so much! I have had a missing piece for years - now my school bus alphabet is complete!
I bought these for my grands to have on an airplane and destination. We have not left yet but I know they will have lots of fun with them.
Have bought it before for other grandchildren. They all love it. Texture of material is soft, durable and nicely designed. All the letter pieces each in their own pockets and zips up nicely with great easily held handles for little ones. Quality is really nice - including all the individual pieces that fit into the pockets. Will probably be buying more of them as they make great gifts!
Saw this online and purchased for 4-year-old grandson. I think he'll love it!
The book was wonderful for quiet play with lots of pieces to remove and manipulate. My only concern is that I expect many small pieces to be lost in the shuffle. Attaching them somehow to the book would be helpful.
My daughters LOVE our nativity pocket of learning. And we lost Baby Jesus!!! Thankfully we were able to get a replacement. This was amazing!! I am so glad they offer the individual pieces.
Keeps little hands busy and minds active trying to figure things out. Love how everything is attached, so no parts will be lost
Original teddy bear piece defective. Replaced no problem Replacement sent UPS to meet my travel schedule. Superb customer service!! Thank you!
Having ordered other personalized items from other sources, $6.50 seems to me to be a reasonable charge. The item and embroidery looks lovely. However, I won't be gifting it until my granddaughter's baptism in late April, so I can't give a full review.
I have an advent calendar that must be at least 15 maybe 20 years old. My kids were little when they used to fight over who could put up the ornmanet each day during advent (they are now all over 25). They loved it. Somehow we lost one of the ornaments and I was thrilled to find replacement parts. I am now gifiting the advent calendar to my oldest son (he's 31) so that he can experience the joy this adds to advent with his future kids!
Great service! So happy to replace pieces for my Advent Tree. The online checklist helped me identify the pieces I needed and ordering was easy! First three pieces are free! Securely packaged, my order safely arrived in less than a week! 🎄
I was thrilled that your company offers replacement pieces, and even more excited that the first three pieces were free! Now we are able to enjoy our advent calendar that I found at a thrift store! Thank you so much!
I gave it as a Chanukah gift to a 4 year old and it was well received.
Quick and efficient service. I was even called directly to verify something on my order.
I think the soft quiet books are adorable and make the perfect gifts! Highly recommend!!
Received my replacement Angel in a timely manner and it was free!
The book is my favorite baby gift! Book of Jewish Holidays was well appreciated by the recipient. A gift that can be opened again & again!
