Medieval Castle

SHIPPING

ALL ORDERS SHIPPED WITHIN THE UNITED STATES SHIP FOR FREE !

Orders under $45 ship for FREE via USPS First Class Mail within the US.

Orders over $45 ship for FREE via USPS Priority Mail within the US.

Orders generally ship within 1-2 days of order receipt, however personalized or low inventory items may take a few days longer for processing.

When placing an order, keep in mind that the delivery date can vary based upon the availability of your item(s), whether the item requires Personalization, shipping method, and your shipment destination. All methods of transportation are running slower than usual at this time.

Products ship from Sandy, Utah

Additional shipping options:

1) Upgrade to Priority. If you would like to ship your order that is under $45 with USPS Priority instead of First Class, select the PRIORITY option at check out. This will add an additional $11 to your total.

2) Select UPS. You may also select to ship with UPS instead of USPS. The additional amount required for UPS shipping will be added at checkout. UPS is a good option if USPS has trouble finding your location or if you want the added security of more accurate tracking.

INTERNATIONAL SHIPPING:

Pockets of Learning currently ships to the following countries: U.S., Canada, Australia, New Zealand, Israel, Japan, Singapore, Iceland, Norway, Switzerland, South Africa, and Caribbean Netherlands. All prices are shown in US dollars.

Please Contact Us to determine if we can ship to your location (if not included in the list of countries we currently ship to) or if you have any questions regarding shipping.

If you are looking to ship to a country not currently listed, please place your order through our Etsy shop (www.etsy.com/shop/PocketsofLearning)

RETURNS

If you are dissatisfied with your order for any reason, please contact us to allow an opportunity to address your concerns. You may also return the unused product for a refund or exchange. The merchandise will be returned at your expense unless there is a product defect. Personalized items are not refundable.

Refunds for items returned within 30 days of the purchase date will be credited in the same form as the original payment type.

If you receive an incorrect item, we will gladly replace it with the item that you originally ordered, at our expense. This will require return of the incorrect item, unopened and unused.

For any return, please visit our “Contact Us” webpage to notify us first. Then mail your package in a prepaid, traceable method to the address below:

Pockets of Learning

9302 South 300 West

Sandy UT 84070

800-635-2994